FAQ

Is AVALUST legit?

Yes. AVALUST is a small jewelry business in Miami, Florida, selling handmade charm bracelets at avalust.us. You can reach us at tellyourstory@AVALUST.us, see our work on Instagram @avalust.us and TikTok (AVALUST), and read our shipping, refund and cancellation policies in the footer.

Who makes AVALUST bracelets?

Irene makes every bracelet by hand and hand-attaches each charm. AVALUST started from her dream to express her creativity through artful storytelling in charms.

Where are AVALUST bracelets made?

Every AVALUST bracelet is handmade in Miami, Florida.

How much do AVALUST bracelets cost?

$12.12 to $18.18. Most bracelets are $12.12, and Never Fade and "Design Your Story - Double Take" are $18.18. Shipping is calculated at checkout, and standard US shipping is free on orders of $33.33 or more.

Are they really one of a kind?

Yes. Charm combinations are never reused, and each design is only ever made once, so no two AVALUST bracelets are the same.

How long does shipping take?

Pre-made bracelets ship within 3-5 business days and custom "Design Your Story" orders ship within 7-14 business days, so order ahead for birthdays and holidays.

Can I return a bracelet?

Pre-made bracelets can be returned within 30 days of receiving them, unworn and in their original packaging with tags. To start a return, email tellyourstory@AVALUST.us. Custom pieces can't be returned.